We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with patients' needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

The accessibility feature, the little man button on the right hand side, enables users to change the size of text; contrast etc to improve readability if required. 

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home, such as order a repeat prescription or cancel an appointment. If you have log in details, you can access online facilities. Ask at reception for your log in details.

Finally, please be advised that we do record all calls that come into the practice to improve our service delivery.

Please be advised that both practices will be closed on the following days from 1pm for internal training. 

• Thursday 12th February 2026
• Thursday 26th March 2026

When we are closed

Each month the practice sends out a survey via text message to 10% of pateints that have used the practice within that month.

The survey results are below:

Very Good 65.15 %

Good 24.24 %

Neither good nor poor 4.55 %

Poor 3.03 %

Very poor 1.52 %  

Don't know 1.52 %

From the recent Family and Friends Test, here is a selection of comments we received:

At Forest Medical Group, we adopt a policy of mutual respect. Staff shall always show due respect and courtesy when dealing with patients and their representatives. We respectfully request that patients and their representatives do the same when dealing with members of the practice team.

The NHS operates a 'zero tolerance' policy with regard to violence and abuse. The practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. This means that no form of aggression will be tolerated - any instances of such behaviour on the practice premises may result in the perpetrator being reported to the Police and removed from the practice’s list of registered patients.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

This year's charity is PAPYRUS for prevention of young suicide. 

PAPYRUS Prevention of Young Suicide is the UK charity dedicated to the prevention of suicide and the promotion of positive mental health and emotional wellbeing in young people.

Hopeline 0800 068 41 41

Text- 88247

Email- pat@papyrus-uk.org

Papyrus UK Suicide Prevention | Prevention of Young Suicide (papyrus-uk.org)