PLEASE NOTE THE APPOINTMENT SLOT YOU CHOOSE ONLINE WILL NOT BE THE TIME THAT YOU WILL RECEIVE THE CALL. PLEASE BE AVAILABLE FOR A CALL BACK ANYTIME THAT DAY.

You can make an appointment the following ways: 

• Online via the NHS App or Systm Online (link at the top of this page)
• Over the phone- the new call back system means that you do not need to wait in a queue, you can press 1 and have a member of the reception team call you back when you are at the front of the queue
• Patient triage- fill out the online form for a non-urgent GP appointment 

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

To book a blood test at the hospital, you will need to make an appointment. 

To do this please email bookingcentre@uhl-tr.nhs.uk or call 0300 3031563  with the following information:

Your name and date of birth, your GP details, your preferred site to attend (LRI, Glenfield or Leicester General) and preferred date/time.

Unfortunately, we will be unable to do your blood test if you attend without an appointment

All our children’s blood tests will now be carried out by Groby Road Medical Practice. The process for referring children is as follows:

1. Create blood form and hand to patient.
2. Patient needs to call Groby Road -  0116 253 6263 and tell them they have been sent by a Dr at Forest House Medical Centre and would like to book a blood test.
3. Groby road will then book the appointment (currently two weeks ahead) and then blood results will be sent back to the referring doctor.
4. Patient will be temporarily registered at Groby Road for the blood test only and then removed from the system.

Doctors appointments

We now offer a service where a Doctor can call you after surgery hours, the time ranges from 6pm till 10pm, 3 weekdays a week changing on a weekly basis. Please note that this will not be with your usual Doctor. 

Musculoskeletal Specialists

We offer a musculoskeletal specalist for our patients with new injuries, or aches and pains. The service runs on a Monday, Tuesday and Wednesday and the time ranges from 6:30pm till 9pm and on a Saturday the time is between 9am till 5pm. This starts as a telephone triage and if the MSK specialist feels like they need to see you they will book you a further appointment at Warren Lane Surgery.

Nursing Appointments

Nursing clinics are being offered at the Warren Lane Surgery by appointment only and the time range is 8:30am till 12:30pm, for those patients with long term medical conditions needing a review. Please note the type of appointment offered will depend upon the indivdual nurses specaility, currently we are offering smears and asthma reviews.

Structured Medication Review

For patients on regular medication where a structured review with an expert is essential, we are now offering a service on Saturdays. This is from 9 am – 1pm where your medication will be discussed over the telephone.

Please ask the Receptionists for further information. 

IMPORTANT MESSAGE   DO NOT attend the surgery if you have: flu/cold symptoms/fever/ a new persistent cough/hoarseness/shortness of breath/sore throat/ wheeze.  Contact 111.nhs.uk or book a telephone appointment.

Following Public Health England guidance we have now implemented the following appointment system.

• We no longer offer pre bookable appointments
• All patients that need to be seen by a GP will now have to ring from 8am or go onto our website for either an on the day appointment, or a telephone consultation.
• Online appointments are available. Please register for on line appointments via the online section of this website.
• Please be advised if the GP feels a face to face consultation necessary, you will need to make yourself available on the day.
• You will also be asked a series of questions by the reception team to ensure that you are being signposted to the appropriate pathway.
• This website is updated daily with the latest information.

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.