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Practice Management

Mr James Webster (m)

Practice Manager

The surgery staff consists of a Practice Manager, IT Manager and a Reception Manager that do the organisation throughout the office, with ten receptionists working along side them. We have four IT/clerical staff that make sure all the data is put onto the computer correctly and a 2 secretaries that types all the referral letters and deal with reports.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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