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• You think there may be a back or neck injury or any other injury that could be made worse by movement

• The person is in shock

• The person has breathing problems

• The person has severe chest pains

• Head injuries

• Loss of consciousness

• Severe bleeding, chest or stomach pains

• Broken or dislocated bones

How to recognise severe chest pain or a heart attack:-

• Vice like pain in the middle of the chest, often spreading down the left arm and jaw

• Shortness of breath

• Sweating

• Sudden faintness or giddiness

• Grey pallor to the skin

• Lips look blue

• CALL 999

• Make the patient comfortable

Burns:-

• Apply large quantities of cold water to the affected area as soon as possible and maintain this until the pain subsides. This may take as long as 15 minutes!

• If the skin is unbroken but blistered, apply a loose, dry dressing.

• If the burn is larger than four or five inches in diameter or if the skin is broken, consult your doctor as soon as possible.